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Summary - 473 Rob Goudie

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Introduction

In the world of financial advice, small-town advisors can sometimes be overlooked in favor of larger city-based firms. However, the story of Rob Goudie, Managing Director and Adviser at Consortium Private Wealth in Horsham, Victoria, illustrates how an ethical, client-centered, and innovative approach can help a regionally based practice thrive—no matter where its people or clients are located. In a recent conversation with podcast host James Wrigley, Goudie offered insights into his journey from a 25-year-old newcomer to a seasoned advisor running a five-advisor practice with global reach. Below is an in-depth exploration of the key themes from their discussion—especially the critical roles that professionalism and ethics play in financial advice.


1. The Genesis of Consortium Private Wealth

1.1 A Rare Opportunity in a Small Town

Rob Goudie’s career in financial advice began in 1998 in a way that might not have been possible in a large city. An opportunity arose to purchase a small book of business—originally a Colonial Mutual book—at a time when major institutions were divesting or reorganizing their advisory arms. At just 25 years old, Goudie found himself owning his own financial planning practice in the Wimmera region of Victoria.

In a metropolitan area, a similar book of clients would have been snapped up by established players. Yet in Horsham—some four hours north-west of Melbourne—Goudie was in the right place at the right time. This early chance to own a business, combined with his personal passion for saving, investing, and ensuring financial security, sowed the seeds of what would become Consortium Private Wealth.

1.2 Evolution Through Multiple Licensees

From these humble beginnings, Goudie navigated his practice through various licensees and corporate structures—Colonial, Financial Wisdom, and then Meritum (later acquired by MLC). The crux of the issue was that larger licensees often demanded uniformity in product offerings or overshadowed practices with corporate red tape. Over time, these arrangements no longer aligned with Goudie’s client-centric ethos or local market realities.

Eventually, in 2017, Consortium Private Wealth became self-licensed. This move was a major milestone, aligning with Goudie’s focus on direct ownership of shares, long-term wealth-building, and an aversion to excessive fees. By charting its own course, Consortium could practice according to the standards of professionalism and ethics that Goudie and his team regarded as paramount.


2. Building a Team: Balancing Expertise, Equity, and Culture

2.1 The Practice Grows

What started as a single-advisor operation has today evolved into a team of five advisors, all of whom hold equity in the business. Over time, Goudie recognized that achieving scale while maintaining service quality required careful thought about staffing. There are now around five staff members locally, supplemented by around five offshore team members in the Philippines, addressing everything from administrative tasks to paraplanning and compliance support.

2.2 Early Partnership for Retention and Motivation

A notable aspect of Consortium’s culture is that younger advisors who show the right attitude and capabilities are often offered equity sooner rather than later. Goudie learned that simply tying someone down with an ownership stake is not necessarily a guaranteed retention strategy. Culture, professional development, and the shared sense of purpose often matter more than a nominal share of the business.

Nevertheless, providing partnership opportunities for new advisors can facilitate commitment and a long-term perspective. By giving ownership to people who truly believe in the firm’s mission, Consortium has built a team with both technical acumen and deep investment in client outcomes.

2.3 Ethical Culture as a Retention Tool

Central to building a stable team has been fostering an ethically minded culture. From the earliest days, Goudie insisted on transparency with clients—disclosing fees early, obtaining formal sign-offs, and keeping open lines of communication. Beyond compliance requirements, such practices help ensure that both staff and clients believe in the moral compass of the organization.


3. Serving a Diverse Clientele with a Professional and Ethical Approach

3.1 From Broad-Acre Farmers to Business Owners

Operating in a rural region means that Goudie and his team naturally serve many farmers. They also cater to a broader swath of clients, including small business owners, retirees, and younger professionals. The common thread is an emphasis on transparency and control.

For instance, in agricultural communities, farmland might have been in a family for generations. Clients want to ensure its legacy endures. Coupled with small business owners’ desire for autonomy, the demands of these client segments align well with Goudie’s preference for direct investing—where people know precisely what they own, as opposed to funds of funds or large unit trusts that distribute complex, often unexpected capital gains or extra fees.

3.2 Holistic Financial Guidance with Integrity

Goudie acknowledges the duty to uphold ethical standards, particularly where large transitions of wealth are at stake. In many rural communities, farmland represents both a business and a family’s heritage. Selling or leveraging it for retirement demands sensitivity and a solid ethical framework.

Moreover, for small-business owners, navigating the intricacies of structuring their wealth—be it within trusts, self-managed super funds, or direct holdings—requires honesty about risks, fees, and likely outcomes. The emphasis is on ensuring that any recommendation is genuinely in the best interest of the client, a principle embedded in the best-interest duty that all Australian financial advisors are obliged to uphold.


4. The Investment Philosophy: A Direct Approach

4.1 The “Why” Behind Direct Shares

Goudie’s inclination toward direct ownership of shares (both domestic and international) was spurred by a personal, somewhat negative experience. Early in his career, after making a well-timed investment in a major managed fund, he found himself saddled with unforeseen capital gains distributions. Though he had only recently joined the fund, he effectively inherited years of gains that were realized and then distributed that particular year.

Additionally, Goudie’s experiences with brokerage calls—some of which seemed more like churn-driven advice rather than truly client-focused—further solidified his resolve to control the investment process. He now sees direct ownership as a means to avoid layered fees and unpredictable distributions. Clients can decide whether to participate in share purchase plans, assess dividend reinvestments on a case-by-case basis, and hold or sell shares with complete transparency.

4.2 Professionalism in Implementation

Implementing a direct share model, however, can be complex. Consortium Private Wealth serves as a “mail house” for clients, managing tasks such as share registries, share purchase plan entitlements, and corporate actions. With each event requiring a compliance check—including a Record of Advice (ROA) and documented client consent—the back-office workload is substantial.

Yet Goudie has consistently made choices to preserve client control:

  • No Brokerage Kickbacks: Goudie and the firm explicitly refuse to accept brokerage commissions, ensuring impartiality when making buy or sell recommendations.
  • Platforms That Enhance, Not Replace: They rely on software like Praemium to handle tax reporting and portfolio administration, improving efficiency without ceding ownership of assets to a managed discretionary account.
  • Open, Ongoing Communication: When share purchase plans or other significant corporate events arise, Consortium circulates a video explanation with clear recommendations—leaving the final decision to clients. This not only upholds ethical standards of transparency but promotes financial literacy.

4.3 Balancing Research Tools

By nature, direct share investing requires robust research. Consortium leans on an array of third-party research providers, such as Morningstar, Lonsec, and other specialist resources. They also use discovery tools like Simply Wall St to sift through corporate fundamentals, especially for mid-cap and smaller companies. The emphasis is on deep fundamental analysis and a preference for long-term quality holdings rather than short-term speculation.


5. Marketing with Integrity: Educating the Public

5.1 The Limits of Traditional Advertising

Early on, Goudie realized the futility of local newspaper ads that merely listed standard services: “superannuation,” “life insurance,” “direct shares,” etc. These bullet points did little to build trust or educate potential clients.

Instead, Consortium pivoted to educational pieces: weekly editorials in local newspapers, detailed written content on its website, and, more recently, videos and podcasts that demystify topics like self-managed super funds, how to retire on a modest sum, or how share purchase plans work.

5.2 Leveraging Video, Podcasts, and Social Media

One hallmark of Consortium’s marketing is consistency. They have published weekly YouTube videos since around 2012—a testament to their commitment to client education. For nearly a decade, this produced minimal immediate results. However, in the long run, the firm’s library of 700+ videos established credibility. It also aided prospective clients who might discover Consortium through a single video, and then quickly binge on another half-dozen to understand the practice’s approach.

A turning point came when a video on retirement lifestyles—particularly how one could feasibly retire on around AUD 650,000 plus the Age Pension—suddenly took off on YouTube after three months of moderate performance. This single video garnered a spike in subscribers and, for the first time, started generating a consistent flow of inquiries.

Meanwhile, Goudie also uses Instagram and TikTok to distribute short, engaging content. On TikTok, he often highlights individual stocks, explains market events, or shares simple but insightful takes on the reasons behind direct investing. The audience might not always be the typical retiree, but those younger viewers who do engage often refer friends or older relatives looking for a competent advisor.

5.3 Ethics in Marketing

It is easy for financial advisors to toe the line between educating and “selling.” Consortium Private Wealth navigates that line by focusing on imparting genuine knowledge and disclaiming each recommendation clearly. They do not promise unrealistic returns; they also stress that any examples given are for demonstration purposes and not personal financial advice. This approach:

  1. Respects Regulatory Guidelines: In Australia, consumer protection laws require disclaimers around providing general vs. personal advice. By distinguishing between the two, Consortium upholds its professional integrity.
  2. Builds Trust: Audiences appreciate honest, upfront communication about the potential upsides and risks of investing.
  3. Prioritizes Long-Term Relationships: Rather than short-term sales tactics, the goal is to develop a trust-based relationship with prospective clients, who then arrive at a meeting with a firm understanding of the firm’s values and strategy.

6. Ethical and Professional Implications of a Self-Licensed Model

6.1 Maintaining Independence

Going self-licensed has freed Consortium from certain conflicts of interest inherent in large-institution affiliation. With no pressure to meet institutional sales quotas or push proprietary products, the firm can genuinely claim to act in its clients’ best interests. Of course, self-licensing also entails more rigorous compliance measures and the need to stay current with regulatory changes. By investing in internal compliance processes and external legal guidance, the practice navigates these hurdles ethically and effectively.

6.2 Transparency in Fees and Advice

One of the biggest ethical considerations in financial planning involves fee structures. Historically, conflicted remuneration—such as trailing commissions from product providers—created potential misalignments between advisors and clients. In an era when Australian regulations have increasingly banned or limited such commissions, Consortium’s model is a clear demonstration of best practice:

  • Upfront Disclosure: Clients see the actual dollar amount (or close estimate) they will pay, rather than a vague percentage-based platform or product fee.
  • No Hidden Charges: By refusing brokerage splits, the firm ensures objective recommendations, from top-tier blue-chip stocks to smaller growth companies.
  • Fiduciary Mindset: Though not always legally designated as fiduciaries in Australia, professional advisors adhering to best-interest obligations strive to behave as such. The structure at Consortium aligns closely with that principle.

6.3 Addressing Client Concerns

Self-licensing also demands heightened vigilance in addressing questions about risk, conflicts of interest, or transparency. For instance:

  • Capacity to Pay: Some small-town clients worry that high fees make advice inaccessible. Consortium’s approach includes free initial meetings to determine whether ongoing advice is necessary or cost-effective.
  • Future Continuity: Clients may wonder whether a small self-licensed firm can remain stable over the long term. The presence of five fully licensed advisors (and younger partners with an equity stake) helps reassure clients that there is both succession planning and enduring continuity of service.
  • Ethical Investment Choices: Whether the client is deeply concerned about environmental or social issues, or simply wants to avoid certain sectors, an advisor must be prepared to tailor investments accordingly. Direct share ownership can facilitate a more targeted alignment with clients’ ethical preferences, since individuals can exclude or include specific stocks without relying on broad funds.

7. Leveraging Technology for Service and Compliance

7.1 Back-Office Efficiency

For a direct share model to function smoothly across multiple client portfolios, powerful administrative software is critical. Goudie mentions the importance of Praemium for compiling tax statements and tracking cost bases. This saves considerable time for clients and accountants alike, ensuring all dividends, franking credits, and capital gains are captured accurately.

Meanwhile, the adoption of online forms and digital signatures speeds up the typically time-consuming processes around corporate actions and share purchase plans. The ability to quickly distribute a video explanation and a link to an online consent form shows how technology can facilitate ethical and professional practice. Advisors still obtain documented client agreement—fulfilling legal requirements—without burdening them with cumbersome paperwork.

7.2 Offshore Support with Local Accountability

By employing a team in the Philippines, Consortium maintains a cost-effective, robust back-office. However, ethical and professional considerations must be carefully managed:

  • Data Security: Client information must be protected through secure channels, ensuring compliance with Australian privacy laws and general best practices.
  • Quality Control: Offshore staff might handle repetitive tasks such as data entry or file preparation, but final oversight remains local. The Australian-based advisors must validate or “sign off” on all compliance documents, recommendations, and sensitive materials.

This balance—remote administrative efficiency with local, ethical accountability—allows the firm to expand capacity while retaining the personal touch crucial for maintaining client trust.


8. The Future of Regional Financial Advice

8.1 Embracing Change Rather Than Resisting It

Rob Goudie’s experience demonstrates that small-town advisors can remain highly relevant in an industry frequently undergoing transformation. Whether it’s dealing with bank takeovers, new compliance rules, or the tech-driven rise of robo-advice, Goudie sees these as opportunities to refine service offerings.

He has strategically embraced modern tools and marketing platforms—like video conferencing, YouTube, and TikTok—without abandoning the face-to-face sincerity and personal rapport that define rural community relationships. That synergy is something larger city firms may try to replicate, but often cannot match with the same level of authenticity.

8.2 Professionalism, Not Just Profit

An especially important takeaway is that focusing on client best interests can become a competitive edge. Rather than chasing short-term profits or volume-driven strategies, Goudie has built an advice model around thorough research, no conflicts of interest, and high-quality ongoing service. This fosters long-standing relationships that transcend market turbulence, generational wealth transitions, and the emotional roller coasters common to investing.

8.3 Ethical Leadership and Mentoring

With a new generation of advisors taking equity stakes in Consortium Private Wealth, Goudie ensures that the spirit of ethical practice endures. When younger professionals see that the firm truly lives its values—through transparent fees, client-centered decision-making, and putting education first—they more readily uphold and innovate on that philosophy themselves.


9. Lessons in Professionalism and Ethics

Throughout the conversation with James Wrigley, a number of consistent ethical and professional themes emerged:

  1. Client Education Above All Else
    Goudie invests considerable time producing videos, articles, and other educational materials. This approach underscores a commitment to client empowerment rather than relying on sales tactics or product commissions.
  2. Transparency in Fees and Ownership Structures
    From the beginning of a client relationship, fees and potential conflicts are openly discussed. Meanwhile, Goudie’s unwavering stance on direct share ownership ensures that clients always know precisely what they hold and why.
  3. Free Initial Consultations
    Offering prospective clients a no-obligation meeting not only helps people understand their options without fear of being “sold to,” but also ensures the advisor gains a clear picture of client needs before recommending any course of action.
  4. Deep Local Ties With a Global Perspective
    Operating in a small rural town might limit the immediate pool of staff or potential new hires, but global technology solutions (like offshore administrative assistance and online trading platforms) enhance the firm’s capacity to serve clients comprehensively. The firm stands on local relationships but does not shy away from international best practices or investment opportunities.
  5. Focus on Long-Term Relationship-Building
    Ethical financial planning is rarely a “quick win.” Goudie’s practice invests in slow, steady trust-building, illustrated by many years of consistent marketing and public education. Eventually, trust translates into referrals, positive online reviews, and a growing client base that arrives already informed about the firm’s core values.
  6. Holistic Compliance and Best-Interest Duty
    Even beyond Australia’s legal requirements, such as providing a Statement of Advice (SOA) or Record of Advice (ROA), Consortium Private Wealth emphasizes the spirit of the best-interest duty. They align business operations—license choices, fee structures, marketing campaigns—to ensure they consistently act in ways that genuinely serve client objectives.

Conclusion

Rob Goudie’s journey, as shared with host James Wrigley, highlights the power of professional integrity, transparency, and community-minded ethics in forging a successful financial advisory practice—regardless of location. From his early days as a 25-year-old proprietor learning about the complexities of managed funds, to running a five-advisor firm with robust systems for direct share investing, Goudie has remained steadfast in placing clients’ best interests at the forefront.

Consortium Private Wealth’s story also underscores a vital lesson for the entire financial services industry: sound ethics is not a burden, but rather a cornerstone for sustainable growth. By prioritizing clarity in fees, committing to ongoing education, and using technology as a tool for meaningful engagement—rather than a substitute for personal service—small regional practices can serve clients with the highest levels of professionalism.

In an era where trust in financial institutions can waver, advisors like Rob Goudie prove that credibility is earned over years of consistent, honest effort. Clients take note of the difference between a sales pitch and genuine education, especially when life savings, legacies, and deeply held family assets are at stake. Ultimately, the conversation between James Wrigley and Rob Goudie serves as an inspiring reminder of what it means to build and lead a principled, client-focused firm—one that thrives on ethical practice, embraces continuous learning, and remains humble enough to adapt in a rapidly changing industry.


Accreditation Points Allocation:

0.10 Technical Competence

0.10 Client Care and Practice

0.10 Regulatory Compliance and Consumer Protection

0.10 Professionalism and Ethics

0.40 Total CPD Points

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1. What was a primary reason for Rob Goudie’s shift to self-licensing for Consortium Private Wealth?

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